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Customer Service


You may return an unused item if in new condition within 30 days of purchase. All returns will require an RMA number, call 1-888-607-4790. Any item returned without an RMA number and clearly marked on the outside of package will be refuse.

Continental US customers will be responsible for return shipping only. International customers will be responsible for shipping both ways.

Please allow 5 business days, after receipt, for processing. For items 150 lb. or more, please call 888-607-4790 or email

Please ship returns to:

Mondo Polymer Technologies, Inc.

RMA # ________________

30102 State Route 7

Reno, OH 45773

Any order can be canceled before it ships. Once an order ships, it becomes a returnable item. Please see our Return Policy for more details. Most orders will ship between 2-5 business days.