To our cutomers: We are experiencing longer than expected lead times on 14 inch D-Balls. At THIS TIME the only D-Balls affected are black but we are also running low on yellow.

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Customer Service

Warranty Claims

Is your D-Ball by Mondo Product not living up to D-Ball by Mondo standards? We’re sorry about that. To file a warranty claim, fill out the information below and our Customer Service team will contact you as soon as possible.

Check out our full Policies and Warranties for details.

The legal stuff:

Requesting a warranty claim does not guarantee warranty replacement

D-Ball by Mondo will issue an RMA number and shipping information for validated claims

In no event will D-Ball by Mondo accept any shipment that is sent C.O.D.